Strengthening Employee Engagement & Retention Through Internal Communication

The Challenge: Improving Employee Engagement & Retention

This healthcare company faced challenges in keeping 500+ employees connected, motivated, and recognized. Without a central hub for communication and appreciation, employees lacked a consistent way to celebrate wins, share feedback, and access valuable company resources.

To address this, I designed and launched an internal communication and recognition platform, creating an interactive space where employees could engage, connect, and thrive. The result? A 30% increase in engagement and a 20% boost in peer recognition over the course of a year.

The Solution: A Dynamic Internal Engagement Platform

I developed an interactive internal website specific to the needs of the organization’s employees, giving them one place to stay informed, feel appreciated, and connect with their peers.

Key Features of the Platform:

  • Company News & Updates – Keeping employees informed about key events, announcements, and initiatives.
  • Resources & HR Support – Easy access to company culture guides, HR documents, referral programs, and policies.
  • Employee Recognition & E-Cards – A seamless way for employees to celebrate each other’s contributions and milestones.
  • Birthday & Work Anniversary Tracker – Helping teams acknowledge special moments and strengthen workplace relationships.
  • Employee Feedback Submission – A direct line for employees to share thoughts, ideas, and concerns about the work environment.
  • Community & Volunteer Opportunities – Encouraging engagement beyond the workplace with local initiatives.
  • Social Media & Company Links – A hub for employees to stay connected with the company’s external presence.

By making recognition and communication accessible, this platform helped employees feel more valued, informed, and engaged.

Empowering Employees with Resources for Growth & Connection

To support employee engagement and retention, I created a variety of accessible resources that empowered staff to stay informed and share opportunities. These included social media posts featuring job openings to share with friends, details about the employee referral program, company culture and values insights, a “Join Our Team” flyer, a copy of the annual report, and a company newsletter available through the internal blog—all designed to keep employees connected and engaged.

Join Our Team Social Media Posts
Annual Report
Company Culture and Values

The Results: A More Engaged, Recognized, and Connected Workforce

  • 30% Increase in Employee Engagement – More employees actively engaging with company updates, HR resources, and workplace culture initiatives.
  • 20% Increase in Employee-to-Employee Recognition – Strengthening peer relationships and fostering a culture of appreciation.
  • Higher Participation in Feedback & Idea Submissions – Employees felt heard and valued, leading to meaningful workplace improvements.

Final Takeaway: Elevating Workplace Culture Through Communication & Recognition

This project transformed internal communication and strengthened company culture, proving that employee engagement is about connection, recognition, and support.

Looking to improve employee retention and workplace culture? Let’s connect!

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